Contact

We love to hear from you!

Please fill out the form below and we will get back to you very soon.

Contact us

Close Could any of the following KB Articles help resolve your query?

Privacy policy

Who we are

Our website address is: www.littlecoffeebean.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social Media

We use social media and social networking services to advance our work. These applications require the use of third party service providers. Notably, we have a Facebook page, Twitter feed, articles published on Medium, and a YouTube channel.

The Facebook page is administered by Facebook, in accordance with Facebook's Data Policy available here, and is accessible by Facebook users who have already consented to Facebook's Data Policy. The Group page is managed by Privacy International staff members. We do not export information on our followers from the Facebook platform.

The Twitter account we use is administered by Twitter, in accordance with Twitter's Privacy Policy available here.

The YouTube channel is administered by YouTube, in accordance with their privacy policy available here.

We use direct messaging over social media on occasion, when individuals and organisations contact us on Facebook by leaving messages in our Inbox or by sending us Direct Messages on Twitter. We aim to delete these messages as soon as we have responded to the queries.

We will continue to push social media companies for stronger privacy protections for all their users.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

We ensure that personal data is retained only for as long as necessary in accordance with the above purposes and applicable laws. We may be required to retain your personal data for a number of years in order to satisfy legal or contractual obligations, or in order to establish, exercise or defend legal claims. When your personal data is no longer necessary for these purposes, the personal data will be deleted. 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

What third parties we receive data from

Emails received through our website and email addresses are reviewed by one staff member, sent onwards when necessary to other staff members, and deleted as quickly as possible. Similarly, emails sent to our other general addresses are reviewed and deleted as quickly as possible. We do not disclose the names of senders to others outside of our organisation, i.e. third parties, without your permission.

We use email service providers in the UK. As a result our emails are susceptible to lawful access in the UK, and possibly through unlawful means by the UK Government and by other governments and entities. We select our service providers on the basis of their privacy awareness, and work with most of our service providers to advise them on privacy protection. Our current service provider is 1&1 Ionos. 

We administer a mailing service for notifications by email based on interest in topics that you have explicitly indicated to us. Outgoing messages are processed by our mail service and internet providers.

Information we receive by post is collected by one staff member, reviewed, and sent onwards when necessary to other staff members. These items are destroyed as soon as possible. We use our best efforts to prevent disclosure of the names of senders to third parties, consistent with our legal obligations and we endeavour to keep files secure. If the content of messages is shared with third parties, we de-identify the messages as much as possible.

Telephone calls received on our number are serviced by our phone and internet provider, using a SIP service, and are beyond our control. As a result, the traffic data for these calls may be retained in accordance with various laws and a voluntary code of practice for the retention of communications data.

What automated decision making and/or profiling we do with user data

None

Click to agree to our privacy policy

If your request is urgent please contact us by phone.

t: 0843 289 3368

e: hello@littlecoffeebean.co.uk

You can contact us on social media [DISPLAY_ULTIMATE_PLUS]

a: Little Bean Coffee Company

Newcastle upon Tyne

Tyne and Wear

North East England

Last Updated on June 23, 2021 by abubakaryousaf3